Returns & Exchanges

At Sawenchi, we want you to be completely satisfied with your purchase. If your new fashion items aren't a perfect fit, you can return or exchange them within 30 days of delivery provided they are in original, unworn condition with tags attached.

1

Initiate Your Request

Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.

2

Package Your Items

Securely pack the items in their original packaging, ensuring all original garment tags and labels are still attached to the clothing.

3

Ship It Back

Print the prepaid shipping label provided via email and drop off your package at any authorized courier location.

4

Receive Your Refund

Once our quality control team inspects your return, we will process your refund or ship your exchange item within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing